r1soft connection refused

The issue (Connection refused and can’t take backup) has been resolved after two steps:

1. enable telnet on windows (In windows, you need to go to control panel, programs, turn windows features on/off and enable the telnet client)

https://stackoverflow.com/questions/38155583/can-not-use-command-telnet-in-git-bash

If telnet is not installed on your server, run this yum install telnet

2. login with ssh and type:

http://wiki.r1soft.com/display/kb3/Activating+License+Keys+-+Access+to+Licensing+Server+from+CDP+Server+%28Ports+And+Firewalls%29

3. If you have issues with the firewall read this:

– You can test the connection now. If you encounter an error as
“connection timed out” or failed to properly communicate with
the agent then you have to change the firewalls settings
( This is the case for a linux box )

– Open the port 1167 or whatever specified :

iptables -I INPUT -p tcp --dport 1167 -j ACCEPT

– After opening the port,connection test is done and if the error
“could not authenticate the agent x.x.x.x” shows up, then the
agent must add the key to authenticate with the server.

To add the backup-server key from the client server,
follow this :

r1soft-setup --get-key :port

You will get the message : Key ‘URL’ successfully installed.

– Add the port number ( from client-server ) to the firewall-allow
list :
# iptables -I INPUT -p tcp --dport -j ACCEPT
# service iptables save
# service iptables restart

Installing/configuring an R1soft backup server !

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